I have read other posts and ensured that the iPod Support service is set to Automatic, and stopped and restarted the service as directed. If I close iTunes and re-open, or disconnect and re-connect the iPod, the same message appears. However, nothing happens after that message disappears.
A message then appears to state it is installing iPod Support. Would you like to download and install it now?" I have clicked on "Download and Install" and the icon appears for the download in the same area as downloading purchases from the iTunes store appears. Since updating to the latest iTunes version, every time I connect the iPod, the message appears, "The software required for communicating with iPods is not installed. I have verified that the iPod's drivers are current and I have run the diagnostic tests suggested by another thread in this forum and there are no indications that the iPod is corrupted. I have a 160 GB iPod Classic that I connect using a cord I know to be good as it is the same cord I use to hook-in to my car for listening to my iPod. I recently updated iTunes to the app version Windows users are now encouraged to obtain from the Microsoft store, version 12.9.3.3. Message "The software required for communicating with iPods is not installed." on a loop My laptop runs the 64-bit version of Windows 10 and all of my system software is up-to-date.
Should i uninstall iPod Support and see if iTunes re-installs it the next time I open the program? Should I re-install iTunes to see if that works again? Or is this a sign that my iPod is on its way out and I should replace it? The last time something similar to this happened I ended up having to reinstall iTunes completely. When I go to Apps & Features and scroll down to iPod Support the "modify" button is greyed out, leaving my only option to uninstall. Today when I opened iTunes and plugged in my iPod I got a message stating that the software for my iPod was not installed correctly, and to repair iPod Support from the Apps & Features page of Windows settings. On some occasions, when I open iTunes after turning on my computer and logging in, before iTunes actually comes up I get an error message stating that iPod support has not installed properly and it asks me to hit 'OK' to install it. IPod software not installed properly For the last couple of weeks I've been having problems with my iPod nano showing up in my iTunes.
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